Order Cancellation Policy

You May Request To Cancel An Order Before It Enters The Dispatch Process.

If An Order Has Already Entered Processing Or Dispatch Preparation, We Will Review The Request Based On The Current Handling Status And Will Make Reasonable Efforts To Assist.

If An Order Has Already Been Dispatched, It Cannot Be Cancelled Directly. In Such Cases, Please Refer To Our Return And Exchange Policy For Available Options.

2. Order Cancellation Process

• Contact Our Support Team By Email Or Phone To Request An Order Cancellation, And Provide Your Order Number And Proof Of Payment.
• Our Support Team Will Process Your Request. If Approved, We Will Notify You Of The Result And Arrange The Refund Handling.

3. Refund Details

After The Order Cancellation Is Confirmed, We Will Process The Refund Within 1 To 5 Working Days. The Refund Will Be Issued To Your Original Payment Method, Such As A Bank Card, Visa Card, Or MasterCard.

4. Contact Us

Calmorano (Hereinafter Referred To As "We") Operates As An Online Store Only. If You Have Any Questions About Order Cancellations, Please Contact Us Using The Details Below.

Address: 85 Orchard Hill Rd, Carmel, NY 10512, US

Phone: +1 (909) 781-0782

Email: info@calmorano.com

Business Hours: Business Hours: Business Hours: Monday to Friday, 9 AM – 6 PM (Australia/Sydney, AEST/AEDT)