Refund Policy

1. Return And Exchange Validity Period

Returns or exchanges can be requested within 45 days after the order is received.

2. Return And Exchange Conditions

• Appearance Issues
• Quality Defects
• Odor Or Severe Color Differences
• Item Not As Described
• Return Or Exchange Without Reason

3. Return And Exchange Process

• Contact Us By Email Or Phone To Request A Return Or Exchange, And Provide Your Order Number, Proof Of Payment, Reason For Return Or Exchange, And Relevant Photos Or Videos.
• Our Support Team Will Review Your Request. If Approved, We Will Notify You Using Your Provided Contact Details And Share The Return Address. The Return Address Is: Address: 85 Orchard Hill Rd, Carmel, NY 10512, US.
• Send The Item Back To The Return Address We Provide And Wait For Us To Receive The Parcel.
• After We Receive The Item, We Will Inspect Whether It Matches The Issue You Reported. If The Inspection Is Approved, We Will Arrange The Refund Or Exchange Handling.

4. Exchange Details

After The Returned Item Passes Inspection, We Will Arrange Shipment Of The Replacement Item To Your Address Within 2 To 3 Working Days.

5. Refund Details

After The Return Is Confirmed, We Will Process The Refund Within 1 To 5 Working Days. The Refund Will Be Issued To Your Original Payment Method, Such As A Bank Card, Visa Card, Or MasterCard. If The Refund Has Not Been Processed After The Stated Timeframe, Please Contact Us. For More Information About Refunds, Please Refer To The Refund Policy.

6. Fee Rules

• For Appearance Issues, Quality Defects, Odor Or Severe Color Differences, Or Item Not As Described, The Related Shipping Costs Will Be Covered By Us.
• For Returns Or Exchanges Without Reason, The Related Shipping Costs Will Be Covered By You.

7. Responsibility Statement

We Will Review And Handle Return And Exchange Requests Under This Policy. Please Ensure The Information You Submit Is Accurate And Complete, And Return The Item As Requested. If The Submitted Information Is Incomplete, The Item Condition Does Not Match The Request, Or Other Requirements Are Not met, We Will Contact You To Discuss A Resolution.

8. Return Label

Each Parcel Includes A Return Label To Support The Return Process.

9. Contact Us

Calmorano (Hereinafter Referred To As "We") Is An Online Store And Provides Online Services Only. If You Have Any Questions About Returns Or Exchanges, Please Contact Us Using The Details Below.

Address: 85 Orchard Hill Rd, Carmel, NY 10512, US

Phone: +1 (909) 781-0782

Email: info@calmorano.com

Business Hours: Business Hours: Business Hours: Monday to Friday, 9 AM – 6 PM (Australia/Sydney, AEST/AEDT)